Our Response to Covid-19 (updated)
UPDATED.. (30th April 2022)
We are so pleased to be complete back to normal, we are manufacturing back at full capacity and we are loving seeing all our friendly faces in our showroom and at events. THANK YOU to you guys for your never waving support throwout the pandemic.
We are still containing our cleaning protocols and we are still very much welcome the wearing of face masks if you feel comfortable in doing so.
Again thank you for support.
UPDATED... (10th October 2021)
Due to the Covid-19 Pandemic and Government regulations the Fashion Fish team have made the following Temporary changes to the way we conduct our business.
WE ARE OPEN AND STILL LIMITING OUR SHOWROOM TO TWO FULLY VACCINATED ADULT CUSTOMERS + KIDS. This allows maximum safety for our amazing customers and staff. (MAX 6 )
Please insure on arrival you check in, wear a mask and have your vaccination information ready.
We are very please that all our staff are fully vaccinated.
We will be very happy for click and collect customers and service out the front door.
We will still be excepting CASH PAYMENTS however we do have careless options still including, Tap debt/credit card, EFT, in- store Afterpay as well as PayPal and Zip pay online.
ALL WEBSITE ORDERS ARE HEADING OUT AS PER NORMAL WITH Australia Post. Please allow extra time for delivery please see Australia Post website for more information in regards to this. Australia Post is still quite delayed in a few areas and with the Christmas shopping now started we expect this to continue well into the new year. Please allow for this when shopping online with us.
CHRISTMAS POSTING DEADLINE FOR 2021 Is December 3rd.
Due to the small staff numbers and the fact all our products are AUSTRALIAN MADE will are STILL manufacturing, and we are now happy to be back to our regular hours... However Saturday hours are still on hold at this time.
Our factory is cleaned and disinfected on a regular basics daily to reduce the spread. This will continue after the threat is over.
The 21/22 Summer Season has now arrived , We are still very excited to produce small club orders for existing and new customers HOWEVER as much as we prepared ourselves for product shortages and delays into and after covid we are still experiencing some delays in some of our basic materials, a lot we are able to reproduce with our printer however this is seeing a delay in most "bulk" orders. We absolutely understand that this season crept up on everyone but we still need realistic timeframes to manufacture.
PLEASE THINK AHEAD!
We are absolutely loving seeing all your faces again and fingers crossed we can be enjoying more easing of restrictions very soon.
Please stay safe in this time and remember we are all just a phone call away.
See you all SOON!