FAQ

So when can I be training in my NEW chlorine resistant swimsuits?

We send our orders out same day if you place them before 12pm AEST , so 1 working day from payment. If we are flat our packing orders or your swimwear is out of stock we will endeavour to shoot you a email or call you. We use Australia Post to send out your training swimwear, so please allow up to 5 working days for your item to arrive, when your order is packed and ready to go you will receive a email from us with all the tracking details. If you need your item by a special date (e.g. birthday etc) send us an email so we know. We love being birthday gifts.

If you haven’t gotten your order within 14 days.. let us know…

How do I know what size to get?

Fashion Fish swimwear is a “small” make so best is to go up a size e.g if you are a girls 10 try a girls 12. Please refer to our sizing chart.

It’s ok if you are still not sure give us a call and our girls can help you. We help 100s of customers a week into the perfect chlorine resistant training suit so don’t be shy.. Its our job to make sure you are fitted correctly.

HOT FASHION FISH TIP-  To reduce rubbing and irritation a firm fit is best. You will find they are slightly bigger once wet.

How do I care for my training swimwear?

Oh how we love this question! We really do.

While we would love to tell you to hand wash only, dry only in the shade and rinse after use with only with clean mountain water sourced only from a hidden natural spring… We can’t sorry.. (please do if you want but)

We know what its like to be time poor between training sessions etc. (We have a homes full of boys) Just machine wash, and hang out to dry..

Our Training bather are tough (boy proof) Just machine wash in cold water and hang out to dry with your other washing.

We don’t recommend the dryer, ironing (excess heat) harsh surfaces or strong bleaches so star clear of them..

There is more info on the inside tag of your new suit.

How can I pay for my training swimsuit order?

Options available to you are PayPal, Internet transfer, Direct Debit and of course over the phone Credit Card.  And now with AfterPay its never been so easy to enjoy Fashion Fish.  Sorry but Fashion Fish Designs WILL NOT accept any personal cheques or money orders.

**Please Note** that all prices are in Australian dollars.

Can I order my chlorine resistant swimwear over the phone?

You sure can, give us a call on  02-49540449 for our friendly staff to help you.

 

Do you ship Fashion Fish Training Swimwear overseas?

Yes we love shipping overseas, and we don’t care that you may be on the other side of the world everyone needs a pair of Fashion Fish swimmers. YES  STILL FREE… you guys shouldn’t miss out on the best training swimwear.

Do you made split sizes in your training bikinis ?

YES we do split all our training bikini designs for you! Our bikinis are a small make and are designed to be a “brief” but maximise support where needed too.

Where is your factory outlet and can I shop there?

Our NEW training swimwear Factory Outlet is now located at 11/301 Hillsborough Rd, Warners Bay  NSW in the retail  Precent very top of the hill, up from Rees Pluming and Blue Haven Pools (in Newcastle) and Yes we love visitors please check our outlet hours.

If you have other questions please contact us now.