Privacy Policy

Our Site is built for you and we want you to be comfortable using it.

Our privacy policy was designed to protect your personal information and allow you as a valued customer to control which personal information you give out.

This policy is subject to change from time to time and we recommend you read this information regularly and if you have any questions about the following please contact us.

Protecting Your Personal Information

Fashion Fish employs a secure web server. We maintain network firewalls and employ sound administration practice to protect data on our network.

Our web server automatically logs your request and action information. This information may include your host internet Protocol address (IP address).

Fashion Fish uses cookies to maintain a customer id number on your computer. Our cookies only contain a customer number and do not contain any personal information. Your personal information only resides on our server and is protected by our security measures.

Your Email Address

Fashion Fish’s main customer service tool is via email. We may request your email address during the ordering process to ensure your up to date at all times with the status of your personalised order. This allows us to provide you with a higher level of customer service.

When asked for your email address in the order process you will have the option to join “Team Fish”. If you choose to join this you will receive a seasonal newsletter and any information regarding specials and promotions form us.

You can change your email address at any time by contacting us at info@fashionfish.com.au or by following the prompts.

Your Phone Number

Your phone number is an important aid in your order process. Our shippers (Australia Post) require a phone number to assist them in their delivery to you. Your phone number will be strictly used for customer service only and will not be provided to any other party.

Your Postal Address

We at Fashion Fish require your postal address to send you your order. This may be used from time to time to send you promotional products and information. If you do not wish to receive product/information please contact info@fashionfish.com.au

We at Fashion Fish Designs respect and value your privacy. All the personal information collected on this site will be kept strictly confidential and will only be viewed by authorised members of our team. This information will not be sold or loaned under any circumstances.

We do not and will not keep any credit card or bank details that are given to us over the phone.